The doorknobs were busted again. But this time Arianna Anderson’s son was trapped in the bathroom. Out of desperation, she called the fire department, which came and busted down the door, freeing her son.

“Nine out of 10 times I call the landlord, HavenBrook Homes, for a repair, they don’t come,” said Anderson, who lives with her fiancé and children in a single-family house in North Minneapolis. “I’ve learned how to fix things myself watching YouTube videos. When they do send someone, it’s some Craigslist contractor that does a half-baked job.”

Read the full article at YES! Magazine.

Chuck Collins directs the Program on Inequality and the Common Good at the Institute for Policy Studies. Follow him on Twitter @Chuck99to1.

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